Frequently Asked Questions
You can make an appointment using our on-line booking system CLICK HERE or call us direct and speak to one of our trained staff who will be able to advise you on the best scan package for your needs.
Yes. You do not need a Doctors referral to book a private ultrasound scan with us. To avoid disappointment we advise that you book your appointment in advance as scan appointments may be limited due to popular demand. However we are happy to accommodate on the day appointments if our schedule allows.
Your scan must be paid for in full when you arrive at our clinic prior to the scan commencing. We accept most major credit and debit cards as well as cash. We operate a minimum charge policy for all scans which is set at £40. This minimum charge covers * Your scan appointment * 2D imaging of your baby * Basic fetal biometry (measurements) * Black and white prints of your baby * Choice of USB or email for your images captured during the scan.
If you are unhappy with any aspect of the service you receive, including the images and DVD footage included in your package you must inform a member of staff before you leave the clinic. We will do our best to resolve this immediately. If you are still unhappy please email one of the Directors at firstname.lastname@example.org
Whilst generic complaints maybe addressed on Social Media sites such as Facebook, Bump to Baby reserve the right to remove any individual complaint raised on such sites as we are unable to provide a response without breaching confidentiality through this type of media.
We need to know your due date and the hospital where you are receiving your antenatal care. It would be useful if you brought your hand held notes (SWHMR) with you.
If you arrive late for your appointment we will try our best to fit you in. This will be at the Sonographers discretion. If this is not possible we will need to reschedule for a later time that day or on a different day. You will lose your initial deposit and be required to pay another deposit for your new appointment.
Missed appointments may be rescheduled for a different day provided you still qualify for the service you initially scheduled. You will lose your initial deposit and be required to pay another deposit for your new appointment.
Depending on the scan package you have booked, scans will vary from 15 to 30 minutes, longer for twins. You should arrive at least 10 mins prior to your actual appointment time to ensure the necessary paperwork is completed prior to your scan. Depending on the position of your baby you may be asked to go for a walk and come back later, so allow for at least an hour per appointment.
Bump to Baby have a brand new GE Voluson ultrasound machine with the latest HD live technology. This technology is exclusive to GE and can only be found on their ‘E’ range of machines which have been in circulation since 2013. Be aware, some companies have HD live images on their website but do not have the equipment to produce them! Others boast they offer HD quality images basically showing you your scan on an HD TV this is definitely not the same thing. HD live is an extraordinary rendering method which uses an advanced illumination technique to produce amazingly realistic images of your baby’s features. Once you’ve seen HD live you won’t settle for second best ever again.
If you just want the cheapest scan possible – then we are not the clinic for you. If you want a quality service that is good value for money, with scans performed by highly trained registered professionals with years of experience who will take the time to make your scan a memory to cherish forever, then we are the clinic for you.
It’s also important to check exactly what’s included in your scan package, always read the small print!! On the surface one clinic might appear cheaper but often the scan is done in half the time or they book in too many scans, a bit like a conveyor belt, leaving less scan time for you – not such an enjoyable bonding experience!
You can only produce quality images if you have the latest ‘state of the art’ equipment. At Bump to Baby we have the latest HD live Technology, once you experience this you won’t settle for second best again.
There are many 4D scanning clinics to choose from which is great news for you. Bump to Baby believe they offer you a totally different experience to anyone else, all we ask is that you pay us a visit and let our products and service speak for themselves.
All scans performed at Bump to Baby are bonding scans only and are not intended to be a check for fetal abnormalities. You must ensure you attend all of your NHS scan and antenatal appointments. If however any incidental abnormality is discovered the Sonographer will explain the findings as fully as possible to you and at your request we will write a written report that you can pass on to your NHS caregiver.
No. Your Bump to Baby scan is completely optional and is in addition to your routine NHS antenatal care. You must still attend all of your normal hospital appointments.
All of the staff scanning at Bump to Baby are qualified Sonographers who currently work for the NHS within Obstetric Ultrasound departments. Unlike other companies, we don’t employ anyone who doesn’t have the appropriate qualifications and current experience which gives patients the reassurance of getting a quality, skilled scan. All sonographers are registered with their own professional bodies either HCPC or NMC. This information can be checked on-line or ask in the clinic to see the Sonographers Professional Registration Certificate.
Yes, children are welcome to come to your scan. Most children enjoy the experience but we also have a kids’ area to amuse them should they start to lose interest before your scan is complete. Please note that we welcome children to join in this experience however once inside our premises children must be supervised by a responsible adult at all times.
We believe that seeing your baby helps you to bond with your unborn child, your scans at Bump to baby can provide either an intimate scanning experience for you and your partner or can accommodate between 6-8 additional people so that grandparents, siblings or friends can share the experience with you by viewing the scan on our large flat screen TV. We realise that this is a magical time for you and your family and we will do our best to accommodate your needs, please inform us of any special requirements that you may need during your time with us.
On arrival at our clinic you will be welcomed by the receptionist who will provide you with a consent form which must be signed and dated by yourself. We will also require a few details such as your estimated date of delivery and the name of the hospital where you receive your antenatal care. Payment will be taken in full before you have your scan.
Either relax in our large, bright, funky reception area or use the time to browse through our extensive range of baby and ‘mum to be’ gifts. Or why not take a few pics in our selfie booth? We are more than just a scan clinic, why not pay us a visit and find out for yourself.
Ideally between 16-23 weeks gestation. Again this depends on your baby’s position. If we are unable to determine your baby’s gender, we will offer a further scan at no extra charge. Payment for the scan will be taken at the initial appointment.
Due to the nature of ultrasound we are unable to guarantee 100% accuracy. All of our sonographers are highly experienced at performing gender scans and will endeavour to get the best results for you.
You need to arrive with a full bladder for both early scans and gender scans between 16-20 weeks gestation. After 20 weeks it is not necessary but can be useful if your baby is in a difficult position. Instead we would kindly ask if you avoid going to the toilet 15-20 mins before your scan. To obtain a full bladder, you need drink approximately 2 cups of water about 40 minutes before your appointment. If you become uncomfortable please go the toilet. Your bladder will fill fairly quickly again if you are well hydrated.
Baby’s position and the amount of water around baby are the two most important factors in producing good images. Recent studies have shown that keeping well hydrated prior to having your scan will increase the chance of obtaining good scan images. We recommend drinking at least 1.5 litres of water a day for a minimum of 3 days prior to your scan appointment.
In most cases yes. Unfortunately on occasion babies don’t always behave the way we would like them to! Images depend on the position of your baby, how much fluid is in front of its face, the position of the placenta and your size (BMI). If we are unable to obtain good images for any of these reasons we may ask you to go for a walk and/or have something sweet to eat and drink in the hope that baby moves, we will then scan you again. If your scan is not entirely successful (if the views are limited) a further scan may be advised at our discretion. Alternatively a minimum charge of £50 will be applied. This minimum charge for all scans covers * Your scan appointment * 2D imaging of your baby * Basic fetal biometry (measurements) * Black and white prints of your baby * Choice of CD or USB for your images captured during the scan.
All of our scans require extra time if you are expecting twins. The charge for your scan is the same as it is for a singleton, however you need to advise us at the time of your booking so that we can allow the extra time for your appointment. Due to the added complexity of scanning twins we will not offer rescans should the initial appointment be unsuccessful, however at all times we will endeavour to achieve the best possible results for you. You will need to book your 4D baby scan slightly earlier between 23-26 weeks gestation as there is less space to scan your babies in the later stages.
The best time for a successful 4D scan is between 26 to 30 weeks of pregnancy. Despite this, from our experience beautiful images may still be captured out with these gestations, however there would be a higher risk of not obtaining all the desirable images to complete the chosen package. Between the optimum gestation of 26-30 weeks, your baby will be developed enough to give an accurate view of the characteristics of his/her face. At this gestation there is plenty of fluid around your baby to allow for fetal movement and provide a ‘window’ to see your baby. 4D scanning can be done before or after this gestation, depending upon individual circumstances. If you book outside of our recommended stage of 26 – 30 weeks, we don’t offer a rescan if we can’t obtain good images at the first appointment. Please speak to one of our trained staff for further information.
Yes. Since the introduction of Ultrasound in obstetrics around 30 years ago, despite numerous research papers, ultrasound has not been proven to cause any harm to either the mother or baby. A 3D/4D scan is as safe as a conventional 2D scan which is used during your antenatal NHS care. Ultrasound scans, unlike X-rays or CT scans, do not use any form of radiation.
The only theoretical risk is that of raised temperature. Sound waves can cause a rise in temperature of the tissues they pass through. This rise in temperature is dependent on acoustic power and scan duration. All modern scanners display what is known as a Thermal Index (TI). This index tells the Sonographer about any change in tissue temperature and is displayed continuously on the screen so that the Sonographer scans within the accepted safe Thermal Index range as published by the British Medical Ultrasound Society (BMUS) At all times we adhere to the ALARA principle (As Low As Reasonably Achievable) i.e. we use the minimum scan time and system settings to achieve the best quality images.
Bump to Baby strictly adheres to UK Health & Safety legislation as well as BMUS guidelines, policies, protocols and recommendations. All Sonographers are fully trained, qualified and registered with their professional governing bodies (HCPC or NMC). They are also all still employed within the NHS. We are confident that we offer a safe and professional service to our customers. If you would like more information, please read our section on ultrasound safety.
2D ultrasound uses high frequency sound waves to produce black and white outlines and flat looking images of the internal organs of your baby. This technology is used at your hospital scan to give you a due date and to look for fetal abnormalities. 3D ultrasound uses the same high frequency sound waves but from different directions so that a 3-dimensional colour image (usually sepia) is produced of the structure’s surface only, usually of your baby’s face. Medically theses 3D images may be helpful in diagnosing issues such as a cleft lip but can also be used for souvenir scanning allowing you to bond with your unborn child at an early stage. With 4D ultrasound, these 3-dimensional images are continuously updated by the machine so it becomes a moving image, just like a movie.
A 3D/4D ultrasound scan produces life like images so that you can actually see what your baby looks like, unlike the standard 2D black and white ultrasound scan which you may have seen at the hospital. With a 3D/4D scan you can see your babies skin rather than the structures underneath. The best time to have a 3D/4D scan is 26-30 weeks pregnant. Before this your baby has little fat underneath its skin so its face will look more like a skeleton. If you schedule your 3D/4D scan your babies head may have dropped too low in the pelvis squashing and distorting the features. During the optimum 3D/4D scanning weeks beautiful lifelike images and video can be captured, creating memorise that will be treasured forever!!
As medical professionals, you can be assured of our duty of care towards you and your unborn child. This dedication to care is demonstrated through the scans we offer you. We will always ensure that we adhere to advice and recommendations set out by the Royal College of Obstetricians and Gynaecologists (RCOG) and that is why our service is the best in the area. We not only ensure that all of our sonographers are registered to work in the NHS they are also registered with regulatory bodies HCPC and NMC.